Frequently Asked Questions
Everything you need to know about shopping with Cistus Nursery
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3 to 7 business days. We offer expedited shipping options at checkout if you need your items sooner.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that sale items are final sale and cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, Cistus Nursery ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your materials sustainably sourced?
Quality and ethics are our priorities. We partner with manufacturers who prioritize organic cotton and recycled fabrics to ensure our fashion has a lower environmental impact.